Rona and I take another listener questions, this time from Nina, who writes: “Do you have any tips for handling ‘back talk’ from kids? We are at our wits’ end with our 8-year-old boy and not quite sure how to respond to his words and reactions. I definitely take it personally and feel like it’s my fault he [talks back to me], but he tells me he learns these things at school. Sometimes he can be a complete angel and then other times the complete opposite.” Aired: October 2012